Frequently Asked Questions
Quick answers to common questions about our laundry services.
If you have questions about wash & fold, pickup & delivery, self‑service laundry, or commercial services, you’re not alone. Below are answers to the questions we hear most often from our customers.
Laundromat FAQ
Monday–Saturday: 7:30 AM – 10:00 PM
Sunday: 8:00 AM – 8:00 PM
Last wash is accepted one hour before closing.
Yes. Mountain Top Laundry is a fully attended laundromat during operating hours, and our facility is cleaned and maintained daily.
Both.
Yes.
Wash and Fold Questions
Wash & fold service is priced by weight with a minimum order requirement. Minimums apply to ensure professional handling and consistent turnaround.
Wash & fold drop off is available during normal store hours.
Drop off before 10:00 AM for same day service.
Drop off after 10:00 AM for next day service.
Yes. Drop off before 10:00 AM for same day service.
Wash & fold and pickup & delivery services are priced by weight, with minimum order requirements. Bulky or specialty items are priced separately. Self service machines are priced by cycle.
We use fragrance free, hypoallergenic detergent for all wash & fold and pickup & delivery orders. Special requests are always honored when noted.
No. All wash & fold and pickup & delivery orders are washed separately to prevent mix ups and ensure consistent, professional results.
Yes. Comforters, blankets, sleeping bags, pillows, and other bulky items are accepted and priced separately based on size and material.
Pickup and Delivery Questions
Pickup and delivery service is priced by weight with a minimum order requirement. Bulky items are priced separately based on size and material. See prices here.
Laundry pickup and delivery is available Monday through Friday from 8:00 AM to 2:00 PM.
Pickup and delivery orders are typically returned the next day.
Yes. All orders are washed separately to prevent mix ups and ensure consistent, professional results.
Yes. Comforters, blankets, pillows, sleeping bags, and other bulky items are accepted and priced separately.
When you place your order, we will ask for your credit card information. Your card will not be charged until your order is complete.
No. When scheduling your order online, you must include notes about where the driver can find your laundry at pickup and where the driver should leave it at delivery if you will not be home.
If the driver cannot locate the laundry at the specified pickup location, a missed pickup fee will apply.
Yes. Any special instructions should be included when scheduling your pickup so they can be followed during processing and delivery.
No.
You are billed by weight after your laundry is finished. It’s okay if laundry is slightly damp at pickup—normal laundry conditions are expected and accounted for during processing.
Kitchen trash bags work great. Any disposable bag is acceptable for pickup. Your laundry will be returned to you professionally packed in a clean, new bag.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.
Mountain Top Laundry takes great care of all laundry while it is in our possession. However, we are not responsible for damage or loss that occurs before pickup or after delivery.
Commercial Laundry FAQ
Yes. We work with vacation rentals, property managers, hospitality operations, restaurants, and other local businesses. Commercial pricing is provided by quote based on volume and service needs.
Commercial rates are based on the volume of laundry you have, the kind of laundry it is, the industry, and how often you need laundry done. We'll be happy to provide you with a free quote.